Embrace the Process.Some regulations are just dry and boring, but Benchmark Operations, LLC believes that policies and procedures are perfect training tools. Policies and procedures are an opportunity to convey your bank’s culture to employees, regulators and auditors. Yes, they check a box, but reasoning for why a procedure is done, and how, can be very empowering to an employee. Not to mention, it might help with the dreaded, “because we’ve always done it that way”.
Benchmark can also help small banks establish a risk management system that will work without a lot of extra work from employees and strengthen your internal audit functions. Again, risk management is a great tool for educating employees and board members on the issues bankers face. |
